This Privacy Policy describes how ENIGMA collects, uses, stores, and protects your personal information when you use our website and software. We take the protection of your data seriously and comply with all applicable data protection laws.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, payment information when making a purchase.
- Account Data: Username, password (in encrypted form).
- Device Information: IP address, device type, operating system, browser version, device identifiers.
- Usage Information: Data about how you use our website and software, including usage time, in-app actions, and game settings.
- Diagnostic Data: Information about program crashes and errors to improve service quality.
2. Purposes of Data Collection
We use the collected information for the following purposes:
- Providing and improving our software and services.
- Managing user accounts and ensuring their security.
- Processing payments and providing customer support.
- Analyzing the use of our services to improve user experience.
- Detecting and preventing fraudulent activity and abuse.
- Complying with legal obligations.
3. Information Storage
We store your information only as long as necessary for the purposes for which it was collected, or in accordance with the law. After the retention period expires, the information is securely deleted or anonymized.
4. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, alteration, or disclosure. These measures include data encryption, regular security updates, and strict access control to systems.
5. Sharing Data with Third Parties
We do not sell your personal information to third parties. We may share your information with the following categories of recipients:
- Service Providers: Companies that help us with payment processing, hosting, analytics, and customer service.
- Partners: In case of joint marketing promotions or offers.
- Law Enforcement Authorities: If required by law or to protect our rights.
We require all third parties to respect the security of your data and to treat it in accordance with applicable data protection laws.
6. Your Rights
Depending on your location and applicable legislation, you may have the following rights regarding your data:
- The right to access your personal information.
- The right to rectify inaccurate or incomplete information about you.
- The right to delete your information in certain circumstances.
- The right to restrict processing of your information.
- The right to object to processing of your information.
- The right to data portability.
- The right to withdraw your consent at any time.
To exercise any of these rights, please contact us at privacy@enigma-cs2.com.
7. Use of Cookies
Our website uses cookies and similar technologies to improve user experience, analyze site usage, and provide personalized content and advertising. You can control the use of cookies through your browser settings.
8. Marketing Communications
With your consent, we may send you marketing materials about our products and services. You can opt out of receiving such communications at any time by clicking the unsubscribe link in our emails or by contacting us.
9. Changes to the Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email. We recommend that you regularly review our Privacy Policy.
10. Children
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
11. International Data Transfers
Your information may be transferred and processed in countries other than your country of residence, where our servers or our service providers are located. These countries may have different data protection laws. We take measures to ensure that your information remains protected in accordance with this Privacy Policy.
12. Contact Us
If you have any questions or comments regarding our Privacy Policy or the processing of your data, please contact us:
Email: privacy@enigma-cs2.com
Address: 123 Example St., New York, NY 10001
13. Complaints
If you are dissatisfied with how we process your personal information, you have the right to file a complaint with the relevant data protection authority. However, we would appreciate if you contact us first so that we can try to resolve your issue directly.